Who's your (auto) TOW company?
Posted: September 27th, 2007, 9:31 pm
I had a wonderful experience today with the tow man.
OK OK, I know it was my fault mostly.
I heard some weird noise this morning as I slowed down to turn in to work at 6:30. It was kinda like a bwang or twang from the r front side of the van. I thought it might be the fan belt..no, everything kept working ok. maybe a tierod, no I could still stear... maybe.. well for a '93 full size conversion van it still seemed ok. I came home for lunch and on the way back I heard..well it wasn't a flat tire, but when I looked I had three intact lugs (with the bolts) so the answer was that one of the 4 remaining bolts had busted that morning (I knew one was gone already). Well, my wife had me run to the CVS for some emergency poster board that I then headed to the school with. Long story shorter - 2 more busted! That's right, here's the math - I started with 4, popped 1 on the way to work (that made 3), then 2 more dissapeared with only the sheared off studs showing (leaving 1). So I parked it on the median of one of the well groomed Southwood roadways and thought that after work I'd gather up what I needed to perform roadside service, but I've been paying for that on the insurance for years, SO I called the tow company instead. This was at 3:45. The co-owner, call taker said 45 to an hour.
It's now 9:30 and I haven't seen or heard from them.
Their call back number says something like "due to compliments of Alltel, you can't reach us". So at 7:25 I called Parkway and the van was home and under the carport in under an hour.
Lesson learned - even though I'd like to throw business to the small guy known as "Professionals You Can Count On", the big boys came through this time.
Not even a call back - that's sorry IMO.
OK OK, I know it was my fault mostly.
I heard some weird noise this morning as I slowed down to turn in to work at 6:30. It was kinda like a bwang or twang from the r front side of the van. I thought it might be the fan belt..no, everything kept working ok. maybe a tierod, no I could still stear... maybe.. well for a '93 full size conversion van it still seemed ok. I came home for lunch and on the way back I heard..well it wasn't a flat tire, but when I looked I had three intact lugs (with the bolts) so the answer was that one of the 4 remaining bolts had busted that morning (I knew one was gone already). Well, my wife had me run to the CVS for some emergency poster board that I then headed to the school with. Long story shorter - 2 more busted! That's right, here's the math - I started with 4, popped 1 on the way to work (that made 3), then 2 more dissapeared with only the sheared off studs showing (leaving 1). So I parked it on the median of one of the well groomed Southwood roadways and thought that after work I'd gather up what I needed to perform roadside service, but I've been paying for that on the insurance for years, SO I called the tow company instead. This was at 3:45. The co-owner, call taker said 45 to an hour.
It's now 9:30 and I haven't seen or heard from them.
Their call back number says something like "due to compliments of Alltel, you can't reach us". So at 7:25 I called Parkway and the van was home and under the carport in under an hour.
Lesson learned - even though I'd like to throw business to the small guy known as "Professionals You Can Count On", the big boys came through this time.
Not even a call back - that's sorry IMO.