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Awesome customer service
Posted: April 17th, 2009, 7:09 pm
by Chalk
I broke my Temple Fork Outfitters TICR 7 wt last year and I hemmed and hawed around not sending it to Temple Fork Outfitters for repair. Well - I finally sent it off last Friday with my twenty five dollars. One week later the repaired rod is sitting at my house.

Top notch service - now if Ranger will deliver my boat I might can try it out - the rod and boat that is
Temple Fork no fault warranty - twenty five dollars - send of the rod to them and back on your door step in a week

Re: Awesome customer service
Posted: April 17th, 2009, 8:17 pm
by KyTrkyHntr
Chalk wrote:I broke my Temple Fork Outfitters TICR 7 wt last year and I hemmed and hawed around not sending it to Temple Fork Outfitters for repair. Well - I finally sent it off last Friday with my twenty five dollars. One week later the repaired rod is sitting at my house.

Top notch service - now if Ranger will deliver my boat I might can try it out - the rod and boat that is
Temple Fork no fault warranty - twenty five dollars - send of the rod to them and back on your door step in a week

Agree! They do have great customer service....
Don't mean to de-rail the thread, but when is the new boat to arrive?
Re: Awesome customer service
Posted: April 17th, 2009, 9:07 pm
by Chalk
KTH it was suppose to be delivered this week...maybe next week
Re: Awesome customer service
Posted: April 17th, 2009, 9:13 pm
by KyTrkyHntr
Make sure you post up some pics!!!

Re: Awesome customer service
Posted: April 18th, 2009, 7:02 am
by MudDucker
Let me tell you another great group. One leg of my Costa Del Mars broke off. I sent them back for repair. I've had these sunglasses at least 5 years. They sent me a note saying it would be $14.95 to repair and I agreed. Yesterday I opened a box and there was a brand new set of Costa Del Mars. Can't beat that with a stick!
Re: Awesome customer service
Posted: April 18th, 2009, 7:59 am
by redman1981
I HAD THE RUBBER COME OFF THE WINGS OF MY COSTA & FOR 10.00 THEY SENT ME A NEW PAIR!THEY ARE GREAT!
Re: Awesome customer service
Posted: April 18th, 2009, 8:07 pm
by Barhopr
Try and be a little more careful with it this time

Re: Awesome customer service
Posted: April 18th, 2009, 9:26 pm
by PANAMA-LING
Yep, broke a TICR 10 wt. last year. 25 bucks and a few days later had a new one.