BigBendFishing.Net

I've had a Columbia hunting jacket since the 80's It is just a shell but has been a great jacket. The last few seasons the seams have started to leak. I called their customer service department and they reminded me all Columbia jackets have a lifetime warranty.
They said send it back and they would fix it at no charge. I was really impressed they would do it at no cost and I shipped it off...

Three weeks later I find a box at my front door. They sent me a brand new Omni tech parka with the zip out liner.

The quality feels amazing and the fit it perfect!
Just cant say enough about Columbia- They have earned my loyalty!

Glad it worked out for you Bman! With your new financial responsibilities you can't be replace'n old hunt'n "stuff" That sort of news is always encourage'n. Thanks for sharing.

Good to hear a reinforcement, Barry. I've been wearing Columbia shirts, pants and other gear for years. Quality stuff at fair prices. And yours is yet another testimonial about their guarantee! Thanks for sharing.

Good to hear. I've gotten where I'll spend a little more for quality as good stuff just lasts longer. Can't say I've ever worn anything out from Columbia yet. Same for Cabelas jackets. My Gortex duck hunting jacket I bought in 96 still looks and works great.