BigBendFishing.Net

I broke a Shimano Clarius rod over the last week. Took it in and they honored the warranty.
Walked out with a new one!

Nice to deal with folks that care and do what they say they are going to do!

B

Ooh, wait...I broke a Clarus too - but here's my question - what did they charge you for the deductible?

Sorry, I should have given Kudos to Kevins also. I broke a rod tip on my Shimano rod a month ago and Kevin's honored my warranty. Just charged me $15 and away I went with my brand new rod!!!

I know my rod was less than a year old because my boat is less than one year old. They did not question my lack of receipt or purchase date.


Kevin's is great!!!

Good and honest folks. It is nice to deal with people that have old fashioned business ethics.

Kevin's

I hung around for a while Saturday. I could spend more than I could pay back in that place.

Wolfman, if it is less than a year old, should be free. If over a year $15. That is the policy for gloomis and I believe it is the same for shimano. Love rods with a lifetime warranty.

Shimano's warranty is lifetime and they do not charge $15.00. We exchange them without any fee. Must be an in house fee.

I love Kevin's but they charged me $35 because the rod had been "upgraded" since I bought mine a little less than a year ago.

I figured it was better than a new $90 rod, but now that I am reading CairoTrout's post...I am feeling a bit duped. If Shimano's warranty has no such fee, why is Kevin's charging it?

Stuff like this is how places get a reputation.

Good question wolfman. I like what I'm hearing from cairo trout. But Kevin's is a 3 min drive from my office. They take good care of me. The other thing about the warrantee, you can upgrade if you like. I had a 10 yr old GL2 twopiece that I paid around $185 for. When it broke in 2010 it was listed for $220. Upgraded to a pro green for $25. If you break a rod you are not crazy about you can change. CT if I'm up that way I'll stop by for some shopping for sure.

I love ol Kevins! Broke a GLoomis Greenwater, $15 later I had a brand spanking new one in my hands! As a matter of fact Im heading there tomorrow! Wish I was in town Saturday to take the kids...but im gonna be fishing!

Broke a Shimano Crucial last year, I walked in South Ga Outdoors and exchanged the rod at no cost to me.

Thanks Kevin's (SITE SPONSOR) you just can't help some people

Need to be clear. When I got it from Kevin's they explained the policy and I was happy.
Broke the rod because of abuse... not a factory defect. Normally I would take that on the chin and buy a new rod.
Walked into Kevin's and out with a new one as promised. I call that good service.

I appreciate you Cairo Trout- South Ga Outdoors is good people too! Just a lot further from my house.