Sebile lure failures
Posted: July 17th, 2013, 3:15 pm
I recently had several Sebile stick shad lures (5 in all) fail. The plastic bodies split down the back and/or warped. The damage appeared to be heat related as this happened to them while they were in my tackle boxes. I e-mailed Sebile and they responded right away saying they had a bad production run and would replace them without question. They asked for the models and my address and within a couple of days I had 5 new ones in the mail.
That's good customer service.
That's good customer service.