Flint River Pirate wrote:That is just plain crappy! I have never heard of a high end reel company that wouldn't even return an email! I hate you are having to deal with that, all the way from Kentucky! Ha Ha
Well, Cabela's did exactly what my company (Camping World) does everyday .... Answered my (the customer's) e-mail in a very timely manner.
I know Wright & McGill have a contact phone # on their site, but in this day and age you get "I'll take care of that" or "let me call you back" or "no I don't see where Johnny noted your account", blah, blah.... Just like having it in writing and some backup on dates I sent the e-mails that's all....
If I lived down there in "Fish Paradise" where you guys live, I'd be buying local like from SGO or places like that....... The Customer Service is much better and you meet great people to boot! I guess those rewards points were burning my pocket and I caved in....
I let him know and then he replies back with this!
I've e-mailed him back asking him if he understood excatly what I needed.... Guess it's time to pick up the phone..... This is out of control...
