Great big thank you to Jack's Boats

[Williamsdad]

Huge thank you to Waymond Carroll, Keith, Cole, Terry, and everyone else at Jack's Boats, for outstanding customer service, and for caring about people.

The new boat (Yamaha 70) started alarming on Sunday, turned out, only in neutral. Seems that's a sign there's water in the gas. I've only put gas in it twice, non-ethanol from the Shell at Cap. Circle and Woodville, so it's still a mystery how the water got in there, but the separator was overflowing, and there was water in the filter on the engine. It had begun running rough limping back home.

Called Jack's and took it in on Monday after work. Just brought it home, all fixed and good as new. Good service, good explanations, and extra service too. Just great folks!

The alarm only in neutral was new to a lot of people, thought I'd share that while appreciating great service! Thanks guys!.

Now I can keep my planned trip this Sunday with a buddy and his son who is coming from out of town.

[Steve Stinson]

Sounds like a lot of water to get in only two fill ups. I'm sure they suggested this to you, but you may want to check your filler cap and also the tank vent line to be sure you aren't getting water into the tank from one of those locations.

[Williamsdad]

Thanks Steve.

Their best guess was condensation inside empty tank before it shipped, but the Mfgr. isn't buying that - they say the boat was just built right before it shipped, and the pressurized tank helps prevent that.

Could have been a blessing as it led to finding the leaking separator, and some other issues that weren't exactly ideal out of the factory. Probably never figure it out, but hopefully it's fixed.

Just a coincidence that I put gas in that same day? That's why I posted the location.

[dombern34]

is it possible to have the gas station check their tanks? it just happened in Camilla, GA. worth looking into maybe.