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Southbend Customer Service

Posted: March 12th, 2009, 9:42 am
by Redfin
Top Notch! Sent in 2 rods that needed new rings in the guides, they said cut it into small pieces and mail back and they would send new ones... these are 3 year old Redbones.. got new ones last night, 6 days later. :thumbup:

FYI if any one needs it-

Denis Tibbetts
South Bend Sporting Goods
Ph . 847-715-1231
Fax. 847-715-1411
denis.tibbetts@south-bend.com

Re: Southbend Customer Service

Posted: March 12th, 2009, 2:12 pm
by Jumptrout51
Were the new rods cut into small pieces also? :oops:

Re: Southbend Customer Service

Posted: March 12th, 2009, 2:54 pm
by SHOWBOAT
sweeeeet. Nice work South Bend!

Re: Southbend Customer Service

Posted: March 12th, 2009, 3:08 pm
by Reel Cowboy
What they probably do is unroll the pieces (takes a good bit of heat) and then reform the scrap into another blank. Quite a few companies do that.