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Anyone ever use their repair service? I was wondering how quick their turn around is. Broken hinge...

Redphisher wrote:Anyone ever use their repair service? I was wondering how quick their turn around is. Broken hinge...

When I was down in Panama City Beach a few weeks ago I bought a pair of Kaenon's and the guy told me it was 6-8 weeks on turn around for Costa repair. Haven't sent them back yet though....

I have sent mine in on several occassions and it has not taken but two weeks or so.

Never took more than 2-3 weeks the 4 times I sent my pair back. Most expensive pair of shades I've ever had.

Took about 3-4 weeks for mine.

I have some that are in their repair lab now. I sent them off on July 2nd and I just checked the repair status on line and they were shipped back to me yesterday.

Same here, spoke to service dept. last week and it will be 3-4 weeks. Great glasses but turnaround time sucks. Bought my wife a pair of Costa's at bass pro this weekend and took her H2optics for my backup pair. Hard to fish without some good glasses.

KyTrkyHntr wrote:

Redphisher wrote:Anyone ever use their repair service? I was wondering how quick their turn around is. Broken hinge...

When I was down in Panama City Beach a few weeks ago I bought a pair of Kaenon's and the guy told me it was 6-8 weeks on turn around for Costa repair. Haven't sent them back yet though....

Sounds like it is better than what I was told....

I've sent mine back once or twice and they've never taken more than 3 weeks to get back.

Appreciate it Gentlemen. Mine are going back tomorrow...

make sure you question the cost it has went way up?

I sent mine back because the rubber was coming off of ONE of the arms. Two weeks later I got back a brand new pair (well kinda, they put my old lens in new frames). Cost me $9.00 plus shipping.

creech wrote:I sent mine back because the rubber was coming off of ONE of the arms. Two weeks later I got back a brand new pair (well kinda, they put my old lens in new frames). Cost me $9.00 plus shipping.

I had the same problem and they sent me a brand new pair. A little over 2 weeks turnaround...

has anyone every had native sunglasses supposed to be lifetime warn,they have them in staffords in thomasville

waldo wrote:has anyone every had native sunglasses supposed to be lifetime warn,they have them in staffords in thomasville

Never had them but Costa Del Mar owns them. They should be pretty good.