Shout out to Power-Pole
Posted: November 3rd, 2015, 12:12 pm
Have to give some serious props to Power-Pole. When the buyer and I were going through the Bayshore yesterday afternoon, I tried the two control fobs and the dash switch to get the anchor to deploy. Lights worked on the controls and the C-Monster pump had power. Haven't had any issues with the Signature PP previously but the boat has been in storage for several months while on the market.
Called Power-Pole technical support this morning and spoke to one of their great service reps. He gave me step-by-step instructions to troubleshoot the issue and said the company would replace the bad circuit board or pump cap free of charge. When I told him the boat had just been sold, he said no problem, they would still honor it for the new owner.
Great gear, fantastic customer service and no-hesitation warranty. That's the way an American company is supposed to work.
www.Power-Pole.com
Called Power-Pole technical support this morning and spoke to one of their great service reps. He gave me step-by-step instructions to troubleshoot the issue and said the company would replace the bad circuit board or pump cap free of charge. When I told him the boat had just been sold, he said no problem, they would still honor it for the new owner.
Great gear, fantastic customer service and no-hesitation warranty. That's the way an American company is supposed to work.

